CORPORATE FAQ’s
Fitness Within is proud to provide a safe, empowering, and professional
instructional environment. Please familiarize yourself with our policies prior to attending your Personal Training, SUT or Classes. If you have any questions regarding these policies or have questions as to what class is best for you, please call the studio at 781-942-2919.
Frequently Asked Questions
WHEN DO I HAVE TO ARRIVE BY FOR A SCHEDULED CLASS?
Please arrive ready to go a minimum of 10 minutes before class, so you can fill your water bottle, use the facilities, and bring a positive attitude and get ready to work hard. If you are a new member please arrive 30 minutes early to fill out a waiver and answer any questions you may have.
If you are 10 minutes or more late, it is considered a late arrival and you will not be able to join your class or small group training session.
Do I need to Sign-up Online?
We suggest that you sign up for class through our website or app to guarantee you a spot in your preferred class.
Do You Have A Cancellation Policy?
Our cancellation policy is as follows:
UNLIMITED CLASSES
If you miss your scheduled class, cancel, or change your appointment less than 12-hour notice, the session will be charged $15.00.
UNLIMITED SMALL UNIT TRAINING
If you miss your scheduled class, cancel, or change your appointment less than 12-hour notice, the session will be charged $
ALL OTHER MEMBERSHIPS
If you miss your scheduled class, cancel, or change your appointment less than 12-hour notice you will forfeit your session.
This policy is in place out of respect of our members and guests. Cancellations with less than 12-hour notice or no notice are difficult to fill and impact another participant’s ability to schedule into the class. “Late Cancel” appears when the cancellation period has passed.
DO I HAVE A PLACE TO STORE MY BELONGINGS?
We have cubbies where you are free to leave your personal belongings during a class or an appointment. Although our studio is safe, we cannot be held responsible for any items you bring into the studio. This includes, property loss, theft, or damage.
Disclaimer: Fitness Within reserves the right to change any and all policies at their discretion without prior notice or consequence. Any policy changes that impact client accounts will be sent via an email.